Account & Team
Billing & Plans
Understand your plan, upgrade to unlock more features, and manage payments across web and mobile.
Plans comparison
| Plan | Workspaces | Accounts | Members | Posts/Mo | Storage | AI Credits |
|---|---|---|---|---|---|---|
| Free | 1 | 2 | 1 | 10 | 500 MB | 10 |
| Starter | Unlimited | 5 | 3 | 60 | 5 GB | 100 |
| Business | Unlimited | 15 | 5 | 300 | 20 GB | 500 |
| Professional | Unlimited | 50 | 10 | 1,000 | 50 GB | 2,000 |
| Agency | Unlimited | 200 | 25 | 5,000 | 200 GB | 10,000 |
| Enterprise | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
Business and above
Post approval workflows, analytics reports
Professional and above
Priority customer support
Agency and above
White-label branding, custom domain
Enterprise
Custom terms, dedicated account manager, SLA
The Free plan
The Free plan is available to everyone with no credit card required and no time limit. It includes:
- 1 workspace
- Social connections as shown in the current plan catalogue
- 15 posts per month
- 1 GB of media storage
- AI features available on paid plans
- Core features: Composer, Queue, basic Analytics
No approval workflows, team management (beyond yourself), or Autopilot features are available on the Free plan. Upgrade at any time to unlock more.
Upgrading your plan
Who can use this: Account Owner or Billing Manager.
- Navigate to Settings → Billing.
- Click Upgrade plan or Change plan.
- Review the available plans and select the one that fits your needs.
- Choose a billing cycle — monthly or annual (annual billing typically offers a discount).
- Click Subscribe and complete the payment process.
Your new plan limits take effect immediately after payment is confirmed. Any additional workspaces, social accounts, or team members beyond your previous plan's limits become available instantly.
Billing & Plans
Current plan
Starter
Next renewal: 1 Sep 2026 · ₦5,000/month
All plans
Free
₦0
2 social accounts
10 posts/month
1 team member
Starter
Current₦5,000/mo
5 social accounts
60 posts/month
3 team members
Business
₦15,000/mo
15 social accounts
300 posts/month
5 team members
Professional
₦30,000/mo
50 social accounts
1000 posts/month
10 team members
Payment methods
Web app (browser)
When subscribing via the web app, payments are processed by Paystack or Flutterwave. These processors support Nigerian Naira (NGN), US Dollars (USD), Kenyan Shilling (KES), South African Rand (ZAR), Ghanaian Cedi (GHS), and other African currencies. You can pay by card, bank transfer, USSD, or mobile money depending on your country and processor.
Android app
Subscriptions purchased through the Android app are processed via Google Play In-App Purchase. Your subscription is managed in Google Play and billed in the currency associated with your Google Play account.
iOS app
Subscriptions purchased through the iOS app are processed via Apple In-App Purchase. Your subscription is managed in the App Store and billed in the currency associated with your Apple ID.
Monthly vs. annual billing
You can choose to be billed monthly or annually. Annual billing is typically offered at a discounted rate compared to paying month-to-month.
Monthly
- Billed each month on your anniversary date.
- Easy to cancel — no long-term commitment.
- Higher per-month cost than annual.
Annual
- Billed once per year as a single payment.
- Typically offers 1–2 months free compared to monthly.
- No refunds for unused months if you cancel mid-year.
What happens when a subscription expires
If your paid subscription is not renewed or is cancelled and the billing cycle ends, the following sequence occurs:
Subscription expires
Your plan reverts to the Free plan. An email notification is sent with a warning about the 7-day window to renew before files are deleted.
7-day grace period
Your account remains active with Free plan limits. You can still access and use the platform. Media files uploaded during your paid plan are still accessible. You can renew at any time to restore your previous plan limits and keep your files.
Media files deleted
If the subscription has not been renewed by the end of day 7, all media files in your Media Library are permanently deleted. Your account, posts, settings, and team remain active.
Account deletion (inactivity)
If your account remains completely inactive for 30 days after the media deletion date, your account is permanently deleted along with all associated data.
Cancelling your subscription
Who can use this: Account Owner or Billing Manager.
Web subscription (Paystack / Flutterwave)
- Navigate to Settings → Billing.
- Click Cancel plan.
- Confirm the cancellation. Your plan remains active until the end of the current billing period, then reverts to Free.
Android subscription (Google Play)
To cancel an Android subscription, you must cancel it directly through Google Play:
- Open the Google Play Store app on your device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Find 247BrandHQ and tap Cancel subscription.
iOS subscription (Apple)
To cancel an iOS subscription, cancel it through your Apple Account settings:
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions.
- Find 247BrandHQ and tap Cancel Subscription.
Renewing your subscription
If your subscription has lapsed, you can resubscribe at any time. To renew:
- Navigate to Settings → Billing.
- Click Renew or Upgrade.
- Select your plan and complete payment.
If you renew within 7 days of expiry, your media files are not deleted. If you renew after the 7-day window, your files cannot be recovered — but your workspace and settings remain.
Viewing payment history
All your payment transactions are recorded in 247BrandHQ.
- Navigate to Settings → Billing.
- Select the Payment history tab.
- Each transaction shows the date, amount, plan, billing source, and status.
- Click any transaction to view or download a receipt.