Account & Team

User Settings

Control your profile, security, notifications, and account preferences from the Settings pages.

Accessing Settings

Settings are divided into sections, each accessible from the left sidebar under the Settings group:

  • Profile (/settings/profile) — personal details, avatar, and display preferences.
  • Security (/settings/security) — password, two-factor authentication, active sessions.
  • Billing (/settings/billing) — subscription, payment methods, AI credits.
  • Notifications (/settings/notifications) — which events trigger in-app and email alerts.

On mobile, access Settings by tapping More in the bottom navigation, then selecting Settings.

Profile settings

Who can use this: All users. Plan requirement: None.

Navigate to Settings → Profile to manage your personal details.

Full name

Your display name shown to team members and in posts you create.

Email address

The email used for login and notifications. Changing your email requires re-verification of the new address.

Phone number

Optional. Used for account recovery if needed.

Profile avatar

Upload a photo or choose a generated initial avatar. Recommended: square image, minimum 200×200 px.

Language

The display language for the 247BrandHQ interface. This affects the UI only, not the content you create.

Time zone

All scheduled post times are shown and interpreted in this time zone. Change this if you relocate or if your team works in a different zone.

Currency

The default currency displayed in billing summaries and AI credit pricing.

Date format

Choose between DD/MM/YYYY, MM/DD/YYYY, or YYYY-MM-DD formats for dates displayed in the app.

Theme

Switch between light and dark mode, or use your system setting.

Data saver mode

When enabled, the app loads lower-resolution media previews to reduce data usage. Useful on slower connections.

Click Save changes at the bottom of the Profile page to apply any updates.

247brandhq.com/settings/profile
247
BrandHQ
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My Workspace
Settings
?Help

Settings

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R
Profile
Security
Notifications
Billing
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Amaka Okonkwo

Change photo
Amaka Okonkwo
amaka@example.com
+234 801 234 5678
English
Africa/Lagos
Light
Save changes
Profile settings — name, email, language, theme, and more

Security settings

Who can use this: All users. Plan requirement: None.

Navigate to Settings → Security to manage your account security.

Changing your password

  1. Under Password, click Change password.
  2. Enter your current password to verify your identity.
  3. Enter and confirm your new password (minimum 8 characters).
  4. Click Update password. All other active sessions are logged out.
If you signed up with Google and do not have a password set, you can set one by clicking Set password instead.

Two-factor authentication (2FA)

Two-factor authentication requires a 6-digit code from an authenticator app at each login.

  • To enable 2FA: Click Enable 2FA, scan the QR code with your authenticator app (Google Authenticator, Authy, or similar), and enter the 6-digit code to confirm.
  • To disable 2FA: Click Disable 2FA and enter your current password to confirm. 2FA is removed immediately.

See the full 2FA setup guide in the Getting Started section.

Active sessions

The Active sessions panel shows every device and browser that is currently logged in to your account.

Each session shows the device type, browser, approximate location (based on IP address), and the time of last activity.

Revoking a session

  1. Find the session you want to revoke in the Active sessions list.
  2. Click Revoke next to that session.
  3. That device is immediately logged out. They will need to log in again to regain access.

To log out all other sessions at once (keeping only your current session active), click Revoke all other sessions.

Notification preferences

Who can use this: All users. Plan requirement: None.

Navigate to Settings → Notifications to control which events send you in-app and email notifications.

You can enable or disable notifications for each of the following event categories:

Post published successfully
Post failed to publish
Post requires approval
Post approved or rejected
Team member invited
Team member accepted invitation
Social account token expired
Storage nearing capacity
AI credits running low
Subscription expiring soon
Payment successful
Payment failed
New inbox messages

Each event can have its in-app notification and email notification toggled separately. Changes take effect immediately — no Save button is needed on this page.

Deleting your account

Who can use this: Account Owner only.

Account deletion permanently removes your 247BrandHQ account and all associated data. This action is irreversible.

  1. Navigate to Settings → Profile (or Settings → Account on mobile).
  2. Scroll to the bottom of the page to find the Danger Zone section.
  3. Click Delete account.
  4. A confirmation dialog appears. Read the warning carefully — it explains what data will be deleted.
  5. Type your email address or a confirmation phrase to confirm the deletion.
  6. Click Permanently delete my account.

Account deletion is processed within 30 days. Your account is marked as Deletion Scheduled during this period. You can cancel the deletion request within this window by logging in and selecting Cancel deletion.

This action is irreversible once processed. All workspaces, posts, social account connections, media files, and billing records associated with your account will be permanently deleted. Export any data you need before proceeding.

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