Account & Team
Team Management
Invite your team, assign roles, and control who can create, approve, and publish content.
Team member limits by plan
Plan requirement: Free (1 member — just you), Starter (3), Business (5), Professional (10), Agency (25), Enterprise (unlimited).
| Plan | Team Members | Approval Workflows |
|---|---|---|
| Free | 1 (owner only) | No |
| Starter | 3 | No |
| Business | 5 | Yes |
| Professional | 10 | Yes |
| Agency | 25 | Yes |
| Enterprise | Unlimited | Yes |
Member roles explained
Every member of a workspace is assigned a role that defines what they can see and do. Choose the role that matches each person's responsibilities.
Full control over the workspace. Can do everything.
Can do
- ✓Create, edit, publish, and delete all posts
- ✓Manage team members and roles
- ✓Connect and disconnect social accounts
- ✓Access and manage billing
- ✓Delete the workspace
Cannot do
- ✗There are no restrictions for Owners
Full content control and team management, but cannot delete the workspace or change billing.
Can do
- ✓Create, edit, publish, and delete all posts
- ✓Manage team members
- ✓Connect and disconnect social accounts
- ✓View billing information
Cannot do
- ✗Change or cancel the subscription
- ✗Delete the workspace
- ✗Transfer workspace ownership
Can create and manage their own content. Cannot manage the team or social connections.
Can do
- ✓Create, edit, and publish posts
- ✓Use the AI Studio
- ✓Upload media
- ✓View analytics
Cannot do
- ✗Delete other members' posts
- ✗Manage team members
- ✗Connect or disconnect social accounts
- ✗Access billing
Read-only access. Cannot create content or make changes.
Can do
- ✓View all posts and schedules
- ✓View analytics
- ✓View connected accounts and their status
Cannot do
- ✗Create, edit, or publish posts
- ✗Manage team members
- ✗Connect social accounts
- ✗Access billing
Designed for clients who need to approve content before it publishes. Very limited access.
Can do
- ✓View posts submitted for approval
- ✓Approve or reject pending posts
- ✓Add review comments
Cannot do
- ✗Create or edit posts
- ✗Publish directly
- ✗View analytics or billing
- ✗Access social account settings
Access to billing and subscription management only. No content access.
Can do
- ✓View and manage the subscription
- ✓Update payment methods
- ✓View payment history and invoices
Cannot do
- ✗Create or view posts
- ✗Manage team members
- ✗Access analytics
- ✗Connect social accounts
Inviting a team member
Who can use this: Owner or Admin. Plan requirement: Starter and above.
- From the sidebar, navigate to Team (
/team). - Click Invite member.
- Enter the invitee's email address.
- Select a role from the dropdown (see role descriptions above).
- Click Send invitation.
The invitee receives an email with a link to accept the invitation. The link is valid for 48 hours. If it expires, you can resend the invitation from the Team page.
Team
Members (3 of 3 on Starter)
Amaka Okonkwo
amaka@example.com
Chidi Eze
chidi@example.com
Fatima Bello
fatima@example.com
What the invitee receives
The invitee receives an email from 247BrandHQ with the subject "You've been invited to [Workspace Name]". The email contains:
- The name of the workspace they have been invited to.
- The role they have been assigned.
- An Accept invitation button that opens a link to 247BrandHQ.
If they already have a 247BrandHQ account, they are logged in and the workspace is added to their account automatically. If they do not have an account, they are prompted to create one.
Changing a member's role
Who can use this: Owner (can change any role); Admin (can change Member, Viewer, Client Reviewer roles).
- Navigate to Team.
- Find the team member whose role you want to change.
- Click the role badge or three-dot menu on their row.
- Select Change role.
- Choose the new role from the dropdown.
- Click Confirm. The change takes effect immediately.
Removing a team member
Who can use this: Owner or Admin (with restrictions). Plan requirement: Starter and above.
- Navigate to Team.
- Find the team member you want to remove.
- Click the three-dot menu (⋮) on their row and select Remove from workspace.
- Confirm the removal in the dialog.
Removing a member revokes their access to the workspace immediately. Any posts they created remain in the workspace. The member's 247BrandHQ account is not deleted — only their access to this workspace is removed.